Support
BBV considers customer support as a primary responsibility. The support team is built from a group with varied experience in CCTV and other fields that complement our industry. There is a library of drawings and other support media available.
Telephone support is available from 9:00am to 17:30pm, Monday to Friday.
Phone: +44(0) 1323 444 600
Fax: +44 (0) 1323 842728
Email: support@bbvcctv.com
Support Website
Access our dedicated support website here
Protocols
Access and download detailed protocol operating instructions here
Training
BBV firmly believe that good training reduces time on site and increases customer profitability. BBV run 6 day courses from their premises in East Sussex:
- Course 1 - Basic telemetry
- Course 2 - Domes
- Course 3 - Receivers
- Course 4 - Data transmission over different media
- Course 5 - TX1500
- Course 6 - FBM and system integration
All BBV training courses are free of charge, and are available on request. Courses can be tailored to meet individual company's needs and a certificate is issued on completion. Training is hands on so customers should bring basic tools and a laptop. There is a maximum of 6 places on each course. Please contact BBV technical support to schedule training, and for any further information.
